Privacy Policy

Privacy Policy

1. Who we are and how to contact us

We are G-VOLT Sp. z o.o., a photovoltaic wholesale company based in Ruda Śląska, Poland, at Aleja Rodziny Gürtlerów 81, 41-700 Ruda Śląska, VAT ID: PL9542841752. We are the controller of your personal data. You can contact us by email at biuro@gvolt.pl or by phone at +48 668 944 655.

2. Why and how we process your personal data

We process your personal data in connection with your use of our website b2b.gvolt.eu (the "Service") for the purpose of concluding and performing a sales contract, and to provide post-sale support and communication. The legal basis for processing is Article 6(1)(b), (c), and (f) of the GDPR. If you consent to marketing, we rely on Article 6(1)(a) of the GDPR.

We may also process operational data (e.g., IP address, device data) and use cookies to analyze and improve the Service and ensure its security.

3. What data we process

  • full name
  • address
  • date of birth
  • phone number
  • email address
  • IP address and technical device data
  • location and server logs

4. Who we share your data with

We do not sell your personal data. We may share it with trusted partners – e.g. IT service providers, couriers, banks, legal advisors, or authorities – only when necessary and lawful. Your data may be stored in cloud services within the European Economic Area (EEA).

5. How long we store your data

We store your data for the duration of our business relationship, contract validity or until consent is withdrawn – depending on the purpose of processing.

6. Your rights

You have the right to:

  • access your data (Article 15 GDPR)
  • rectify your data (Article 16 GDPR)
  • erase your data (Article 17 GDPR)
  • restrict processing (Article 18 GDPR)
  • object to processing (Article 21 GDPR)
  • data portability (Article 20 GDPR)

To exercise your rights, contact us at: biuro@gvolt.pl or call +48 668 944 655.

7. Right to lodge a complaint

If you believe your personal data is being processed unlawfully, you may file a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (UODO): ul. Stawki 2, 00-193 Warsaw, kancelaria@uodo.gov.pl, uodo.gov.pl.

8. Is data provision mandatory?

Yes – we require personal data to conclude and fulfill our agreement with you. Failure to provide the data will prevent us from offering our services.

9. How we obtain your data

We obtain your data directly from you or automatically via cookies or logs.

10. Automated processing and profiling

Only technical data and cookies are processed automatically and subject to profiling. Other personal data is not processed in this way.

11. Submitting requests

Please send any requests related to your rights in writing to: Aleja Rodziny Gürtlerów 81, 41-700 Ruda Śląska, Poland, and by email to biuro@gvolt.pl. The request should include: name, surname, address, email address, and a signature.

12. Policy updates

We may update this policy from time to time. The latest update was made on July 2, 2025.